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How to Train Employees in Better Phone Skills: 10 Steps - WikiHow
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WebMay 23, 2016 · Phone-Based Customer Service With Jeff Toister Liked by 9,191 users. Duration: 48m Skill level: Intermediate Released: 5/23/2016 ... Training and Education See all Explore Creative Topics ... WebMar 10, 2024 · Customer service training is the coaching that employees receive with the goal of improving support and satisfaction among customers. A strong customer service training program includes exercises for improving interpersonal communication, product … Customers always initiate customer support interactions as they tell you … Customer support focuses on working reactively on the front lines — fielding … Customer retention refers to the ability of a company to — you guessed it — retain … WebApr 13, 2024 · Discover the hidden world of customer care in "Uncovering the Hidden World of Customer Care: CSR Behind the Scenes Part 1." Join us as we take you behind the... tshelung ney